Commitment to Privacy
We believe that confidential information should remain completely confidential. We will only use your personal information for the purpose of filling your orders, offering monthly specials (if you signed up on our e-mail list) and enhancing your experience with our company. We will never sell or share your personal information, email address, or order details with any other companies or individuals.
We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. Your online shopping experience is protected by "Thawte Security", an industry leader in online security.
You can shop at www.sfbsc.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The company adheres to strict industry standards for payment processing, including:
If you prefer, we can process your transaction by phone, fax or mail. Call us at 1-800-480-4540 during our business hours [9-5 Mon- Fri], fax us at 510-477-9621 or mail your order to San Francisco Salt Company 591 Montague Ave. San Leandro, CA 94577.
Our site does not force a customer to become a member in order to finalize an order. Our site uses an order form for customers to request information, products and services. We collect visitor's contact information (like their email address), unique identifiers, and financial information (such as their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customers contact information is also used to get in touch with the customer when necessary. Financial information that is collected is used to secure payment for products or services purchased. Unique identifiers (such as usernames and passwords) are collected from Web site customers only if he/she wishes to provide such information. By providing this information the user is not required to re-enter personal information on subsequent visits. Random account numbers are also assigned in our record system. Account numbers do not contain any information that links them to an individual or company.
Privacy and the Law
If at any time we are required by law or legal process to release any information, we will fully cooperate with legal authorities. If personal information is requested you will be contacted first.
If you have any concerns about your privacy and/or ordering security, please feel free to give us a call on 1-800-480-4540 for further information.