San Francisco Salt Company Wins 2015 Bizrate Platinum Circle of Excellence Award
This is the third year in a row the major U.S. specialty salt supplier has been recognized for outstanding customer satisfaction with the Bizrate Platinum Circle of Excellence award.
SAN FRANCISCO, Oct. 21, 2015 /PRNewswire/ -- San Francisco Salt Company (SFSC) is proud to announce their third consecutive win of Bizrate’s Platinum Circle of Excellence award. This prestigious award is presented by Bizrate Insights, one of the country’s premier sources of online shopper-generated reviews. Though 187 online retailers were honored with the Circle of Excellence award this year, just 84 achieved Platinum status, the highest honor.
In order to reach Platinum status, retailers must receive an overall score of at least 9.0 out of 10.0 in all seven areas of criteria: Overall Satisfaction, Product Selection, On-Time Delivery, Ease of Finding, Repurchase Intent, Product Met Expectations, and Customer Support.
"We’re honored to receive this award. Customer satisfaction is our top priority, so it’s great to be recognized for our hard work and dedication to our customers," says Lee Williamson, owner of the San Francisco Salt Company. "We’re constantly striving to provide the best service in the salt business - this award is a great representation of that."
Bizrate’s voluntary point of sale survey is presented to customers immediately following checkout on the San Francisco Salt Company website (www.SFSALT.com). If a point of sale survey is completed, a fulfillment survey is emailed to the customer shortly after the expected delivery date of the order.
“We truly appreciate when our customers complete the surveys. Their ratings and comments are not only helpful to other online shoppers, they’re also very valuable to us as they help us to see where we can make improvements on our products, website, service and more,” adds Williamson.
About San Francisco Salt Company
SFSC is a salt based company that designs, develops, and distributes its own product lines. They have an extensive line of sea salt and chef salt, including Himalayan Salt and Smoked sea salt, as well a broad spa line including Epsom Salt, Dead Sea Salt and salt based body scrubs.
Their mission is to raise awareness of the amazing benefits of natural sea salt.
To learn more about the San Francisco Salt Company or to view their complete selection of bath and sea salts and gourmet chef salts, visit them online at: //www.sfsalt.com.